Pro Fund Accounting Support

Pro Fund Accounting Support

We provide support for all your software needs in a multitude of formats. We do not use subcontractors or other third party providers for support. Shown below are all of the different features included in our full support package.


Need help with Pro Fund Accounting?

 

Unlimited toll-free calls

Our phone lines are staffed from 8:00 a.m. to 5:00 p.m. EST in order to provide you with the most exceptional support ever!

Printable full-color documentation

Printable full-color documentation is included in the cost of the software: Scores of examples and screen shots are included with complete, step-by-step "how to" instructions.

Remote computer-to-computer access

We include remote support software that allows us to connect to your computer to help you solve problems. You'll feel like we're sitting right next to you. If our included remote support software doesn't connect to our technicians, then our support technicians will direct you to use one of the following remote support options.

Show My PC

Automatic Software Updates

Your software will always be up to date as updating it is a breeze! Just go to the Help menu and click "Check for Updates", then Pro Fund Accounting will automatically access the internet, compare your software version with the latest one, and if any new or updated files or reports are available, they will be downloaded and applied.

Monthly Newsletters

Each month you'll receive an electronic newsletter with industry news, tips, and other topics of interest.

Free Training Videos

If you work beyond our telephone support hours, your problem might be solved on one of our free Pro Fund Accounting training videos.